Safeguarding & quality
Maintaining a safe, accountable and well-governed service
Feeling safe is fundamental to successful supported living. We aim to provide an environment in which residents feel respected, listened to and confident that concerns will be taken seriously.
Safeguarding
Concerns identified early
We promote a culture where concerns are identified early, reported appropriately and managed in partnership with relevant professionals and statutory agencies.
We promote a culture in which safeguarding concerns are:
- Recognised
- Reported
- Recorded
- Responded to appropriately
- Shared with relevant professionals where necessary
Risk management
Managing risk positively
Residents should be able to make choices and develop independence while being appropriately supported to manage risks.
Individual risks are considered as part of the assessment and support-planning process and reviewed as circumstances change.
Individual risk assessments are reviewed regularly and linked to support plans, incident learning and multi-agency communication.
Quality assurance
Continuous improvement
We use regular reviews, feedback, staff supervision and record checks to support continuous improvement and consistent service delivery.
What we draw on
- Resident feedback
- Support-plan reviews
- Staff supervision
- Incident learning
- Record reviews
- Professional feedback
Our team
Staff competence
Staff are expected to receive appropriate training relevant to their responsibilities, including areas such as:
- Safeguarding
- Mental health awareness
- Autism awareness
- Health and safety
- Equality and diversity
- Incident reporting
- Professional boundaries
Working with professional partners
We work openly with social workers, NHS teams, safeguarding leads and commissioners. If you need detail on our governance before referring, please ask.
Or reach us directly on 074 4076 9761 or maridicare@gmail.com.